Terms & Conditions
Welcome to Tea Heaven. By accessing and using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.
Tea Heaven is committed to providing high-quality tea products and a seamless shopping experience. While we make every effort to ensure that all product information, descriptions, images, and prices displayed on our website are accurate, occasional errors may occur. We reserve the right to correct such errors and update information without prior notice.
All products offered on this website are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service at our discretion. Orders are considered confirmed only after successful payment verification and order processing.
By placing an order, you agree to provide accurate and complete information. Tea Heaven shall not be responsible for delays or issues arising from incorrect shipping details provided by customers.
Delivery times are estimated and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances. While we strive to ensure timely delivery, we cannot guarantee delivery dates.
As tea products are consumable goods, returns and exchanges are generally not accepted once an order has been delivered. However, if you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with relevant details and photographs for assistance.
All content available on this website, including text, images, logos, graphics, and product information, is the property of Tea Heaven and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Users agree to use the website responsibly and in compliance with all applicable laws. Any misuse of the website, including attempts to disrupt its functionality or gain unauthorized access, may result in restricted access and legal action where applicable.
Tea Heaven shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products. Our liability, if any, shall be limited to the amount paid for the relevant order.
We reserve the right to update, modify, or revise these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.
By using Tea Heaven, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.